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| Login, Registration, and Viewing Issues |
Why can't I log in?
Have you registered? Seriously, you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator -- they may have incorrect configuration settings for the board.
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I get logged out when surfing!
First of all, make sure when you first login, your typed the address as www.photozo.com. It has www in it. Only photozo.com or any other domain name will not work. So type it correctly with www, and update your bookmark accordingly. This should solve most of the problems. If not, continue reading.
Login and logout are controlled by cookies. So please enable cookies in your browser setting. To solve the login problem, there are two ways.
First, you can try logout the systems completely by clicking the logout link on forum top menu, then relogin. This will usually solve the problem. If this does not work, then try the second method below.
Second, clear your cookie and have a fresh start will help. To clear cookie, for IE, you can go to menu Tools, Internet Options, then click on Delete Cookies button; Now close all your browsers, re-open your browser, and re-login, this should take care of the problem. If after all these are done, you still have the problem, please report it to admin.
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Why do I need to register at all?
Certain forums like Feedback & Forum does not require registration to post, most others do. Registration will give you access to additional features not available to guest users such as download the attachment, members gallery, definable avatar images, private messaging, emailing to fellow users, usergroup subscription, etc. It only takes a few minutes to register so it is recommended you do so.
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Why do I get logged off automatically?
If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.
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How do I prevent my username from appearing in the online user listings?
In your profile you will find an option Hide your online status; if you switch this on you'll only appear to board administrators or to yourself. You will be counted as a hidden user.
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I've lost my password!
Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.
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I registered but have not got activation email!
An email is sent to you right away when you register. However, some email services may be slow in receiving emails during some time of the day, or simply directing the email to junk mail folder if the incoming email address is not ALREADY in your addressbook. Please either wait for a few more minutes or check your filter setting accordingly. If you still have problems, very likely it is because you typed the wrong email address. Please try to re-register using the same email (If you used the correct email the first time, it will tell you that email is already in the database, then an activation key should be sent to your email). If all these do not work, contact admin by posting to the Feedback & Test Forum. The admin will activate your account manually.
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I registered but cannot log in!
First check that you are entering the correct username and password. If they are okay then one of two things may have happened: if COPPA support is enabled and you clicked the I am under 13 years old link while registering then you will have to follow the instructions you received. If this is not the case then maybe your account need activating. Some boards will require all new registrations be activated, either by yourself or by the administrator before you can log on. When you registered it would have told you whether activation was required. If you were sent an email then follow the instructions; if you did not receive the email then check that your email address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the email address you used is valid then try contacting the board administrator.
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I registered in the past but cannot log in anymore!
The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for boards to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions.
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I am a MAC user, and I am seeing all sorts of weired problem with your forum!
We have many photographers use MAC, and a lot of times it is the browser that is causing the viewing problem. I suggest you to get Mozilla browser for your MAC. To download it, please click here. If you still have problem with this new browser installed, please report the problem to admin. Please try to get a screenshot of the viewing problem.
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Which browser should I use to view the forums?
This board is optimized for Microsoft Internet Explore 4+ browsers. We suggest you to use the latest IE browser to enjoy all the extra features and layout tricks. Thanks! Download IE here.
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| User Preferences and settings |
How do I change my settings?
All your settings (if you are registered) are stored in the database. To alter them click the Profile link (generally shown at the top of pages but this may not be the case). This will allow you to change all your settings.
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How do I unsubscribe from newsletter?
To unsubscribe yourself from the newsletter, there are two ways to do it. If you just registered, you may click on the unsubscribe link in your welcome Private Message. Otherwise, you can unsubscribe from the newsletter you receive with one simple click.
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The times are not correct!
The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun!
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I changed the timezone and the time is still wrong!
If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time.
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My language is not in the list!
The most likely reasons for this are either the administrator did not install your language or someone has not translated this board into your language. Try asking the board administrator if they can install the language pack you need or if it does not exist, please feel free to create a new translation. More information can be found at the phpBB Group website (see link at bottom of pages)
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How do I show an image below my username?
There may be two images below a username when viewing posts. The first is an image associated with your rank; generally these take the form of stars or blocks indicating how many posts you have made or your status on the forums. Below this may be a larger image known as an avatar; this is generally unique or personal to each user. It is up to the board administrator to enable avatars and they have a choice over the way in which avatars can be made available. If you are unable to use avatars then this is the decision of the board admin and you should ask them their reasons (we're sure they'll be good!)
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How do I change my rank?
In general you cannot directly change the wording of any rank (ranks appear below your username in topics and on your profile depending on the style used). Most boards use ranks to indicate the number of posts you have made and to identify certain users. For example, moderators and administrators may have a special rank. Please do not abuse the board by posting unnecessarily just to increase your rank -- you will probably find the moderator or administrator will simply lower your post count.
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When I click the email link for a user it asks me to log in.
Sorry, but only registered users can send email to people via the built-in email form (if the admin has enabled this feature). This is to prevent malicious use of the email system by anonymous users.
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| Posting Issues |
How do I attach or embed a picture in the post?
There are only a couple of forums have attachment function enabled. If you don't see the attachment (browse button) option when you are posting, then only embedding picture is possible. The instruction on how to embed a picture is here.
To ensure our members viewing pleasure, especially our dialup users, we ask you to limit the longest dimension of your picture to be less than 800 pixel, ideal dimension is 640 pixel, and the picture size to be less than 200KB. An instruction on how to resize your picture for web posting is here.
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How do I post a topic in a forum?
Easy -- click the relevant button on either the forum or topic screens. You may need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list)
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How do I edit or delete a post?
Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post (sometimes for only a limited time after it was made) by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied.
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How do I add a signature to my post?
To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form.
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How do I create a poll?
Creating a poll is easy -- when you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the board administrator
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How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll
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Why can't I access a forum?
Some forums may be limited to certain users or groups. To view, read, post, etc. you may need special authorization which only the forum moderator and board administrator can grant, so you should contact them.
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Why can't I vote in polls?
Only registered users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate access rights.
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| Gallery |
How do I get more gallery space?
Glad you like the gallery and thanks for supporting us by subscribing to more space. For options and to subscribe, click Subscription link.
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Do we have a guidance on how to use the gallery? Any limitations?
Please check our gallery guidance here.The gallery is set up to promote photography sharing and learning. So please upload your best work. Purposes other than these, such as for sale or family events pictures, are discouraged.
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Can I have an easy and short link to my personal gallery?
Yes, it is http://www.photozo.com/album/member/yourforumusername
If your forum username has a space in it, it may also work. But if you send it through email to others, the recepient will have to copy and paste it to the browser address bar - it is not clickable. If you wish to change your username and get rid of the space in it, please send the Administrator an email or private message.
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Do you allow hotlinking?
We wish we had unlimited bandwidth. But that's not going to happen in near future. Every effort has been made in the careful planning process to ensure photozo's healthy, continuous and successful operation and growth. Therefore we do not allow hotlinking. This will give our members peace of mind knowing that the gallery will always be fast and efficient.
While hotlinking from other sites are disallowed, our members can embed their gallery pictures in our forum posts, to share and to receive critique or feedback.
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| Formatting and Topic Types |
What is BBCode and how to use it?
BBCode is a special implementation of HTML. They are located on your Posting (composing) page between Subject and message boxes, for example, the B, i, u, Quote, Code buttons. Whether you can use BBCode is determined by the administrator. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed.
For more information on BBCode see the guide which can be accessed from the posting page. When you move your cursor over those buttons, a short instruction will appear on the long bar right above the message box. For many of those functions, you may highlight the text that you want, then click on one of the buttons, this will automatically put the bbcode in the beginning and ending sides of the selected text. To make sure, just click on Preview button.
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Show me examples or tutorials on using BBCode, ok?
Sure, for examples on creating all those neat list and url links, click here
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Can I use HTML?
That depends on whether the administrator allows you to; they have complete control over it. If you are allowed to use it, you will probably find only certain tags work. This is a safety feature to prevent people from abusing the board by using tags which may destroy the layout or cause other problems. If HTML is enabled you can disable it on a per post basis from the posting form.
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What are Smileys?
Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether.
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Can I post Images?
Images can indeed be shown in your posts by either embedding and attaching. For embedding, you must link to an image stored on a publicly accessible web server, e.g. http://www.some-unknown-place.net/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor to images stored behind authentication mechanisms such as Hotmail or Yahoo mailboxes, password-protected sites, etc. To display the image use either the BBCode [img] tag or appropriate HTML (if allowed).
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What are Announcements?
Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator.
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What are Sticky topics?
Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum.
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What are Locked topics?
Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons.
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| User Levels and Groups |
What are Administrators?
Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums.
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What are Moderators?
Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material.
At photozo, moderators have in-depth knowledge of one or a few fields in photography and they are willing to help our members in any way they can.
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What are Usergroups?
Usergroups are a way in which board administrators can group users. Each user can belong to several groups (this differs from most other boards) and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc.
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How do I join a Usergroup?
To join a usergroup click the usergroup link on the page header (dependent on template design) and you can then view all usergroups. Not all groups are open access -- some are closed and some may even have hidden memberships. If the board is open then you can request to join it by clicking the appropriate button. The user group moderator will need to approve your request; they may ask why you want to join the group. Please do not pester a group moderator if they turn your request down -- they will have their reasons.
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How do I become a Usergroup Moderator?
Usergroups are initially created by the board administrator who also assigns a board moderator. If you are interested in creating a usergroup then your first point of contact should be the administrator, so try dropping them a private message.
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| Private Messaging |
I cannot send private messages!
There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you individually from sending messages. If it is the latter case you should try asking the administrator why.
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I keep getting unwanted private messages!
In the future we will be adding an ignore list to the private messaging system. For now, though, if you keep receiving unwanted private messages from someone, inform the board administrator -- they have the power to prevent a user from sending private messages at all.
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I have received a spamming or abusive email from someone on this board!
We are sorry to hear that. The email form feature of this board includes safeguards to try to track users who send such posts. You should email the board administrator with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action.
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| phpBB 2 Issues |
Who wrote this bulletin board?
This software (in its unmodified form) is produced, released and is copyrighted phpBB Group. It is made available under the GNU General Public License and may be freely distributed; see link for more details
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Why isn't X feature available?
This software was written by and licensed through phpBB Group. If you believe a feature needs to be added then please visit the phpbb.com website and see what the phpBB Group has to say. Please do not post feature requests to the board at phpbb.com, as the Group uses sourceforge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for features and then follow the procedure given there.
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Whom do I contact about abusive and/or legal matters related to this board?
You should contact the administrator of this board. If you cannot find who that is, you should first contact one of the forum moderators and ask them who you should in turn contact. If still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all.
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| How to Support this board |
How may we support this board?
You may support this board by participating the discussion and sharing your experience in photography to help all of us to learn and grow. Or you may click on the Donate button on the bottom of this page to support us financially for this board's success. Alternatively, you may support us by getting more gallery space through subscription. Thank you!
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How to link to photozo?
To get a banner to link to photozo on your site, please see the code and the banner click here.
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| Sponsor Program |
Why sponsor or advertise with photozo?
Photozo is consistently listed as top 5 on google, msn and yahoo search engines for 'digital photography forum' or 'photography forum'. Our forum topics are very well indexed by these search engines. Our sponsor's name and link will be placed very high on these search engines. Furthermore, we have a very active user base comprised of professionals and learners. They are eager to acquire new equipment and software to perfect their photography skills, and they share with others. Your product will get great exposure.
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What type of sponsorship or advertising opportunities are available?
You may choose to become a sponsor by donating your products to our challenge winners. Or, you may advertise with us by placing your banner on our front portal page that has millions of hits each month. The advertising rate is very affordable. For detailed rate, please contact us here.
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What do I get for sponsoring or advertising with photozo?
For sponsors, we post your company name, web site link, and brief intro in our forum announcements that are well indexed by major search engine, and we include them in our newsletter that is sent to over 10,000 subscribers worldwide. For advertisers, we will create an account for you where you can track your ad performance statistics summary weekly, and you get great exposure by placing your ads on our portal page.
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What are the requirements for becoming a sponsor or advertiser?
We strive to only introduce our members high quality products in the area of photography, graphic design, printing, storage, computing, and travel etc. Contact us with your product information. Thank you for choosing photozo!
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| Attachments |
How do I add an attachment?
You can add attachments when you post a new post. You should see a Add an Attachment form below the main posting box. When you click the Browse... button the standard Open dialogue window for your computer will open. Browse to the file you want to attach, select it and click OK, Open or doubleclick according to your liking and/or the correct procedure for your computer. If you choose to add a comment in the File Comment field this comment will be used as a link to the attached file. If you haven't added a comment the filename itself will be used to link to the attachment. If the board administrator has allowed it you will be able to upload multiple attachements by following the same procedure as described above until you reach the max allowed number of attachments for each post.
The board administrator sets an upper limit for filesize, defined file extensions and other things for attachments on the board. Be aware that it's your responsiblity that your attachments comply with the boards acceptance of use policy, and that they may be deleted without warning.
Please note that the boards owner, webmaster, administrator or moderators can not and will not take responsibility for any loss of data.
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How do I add an attachment after the initial posting?
To add an attachment after the initial posting you'll need to edit your post and follow the description above. The new attachment will be added when you click Submit to add the edited post.
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How do I delete an attachment?
To delete attachments you'll need to edit your post and click on the Delete Attachment next to the attachment you want to delete in the Posted Attachments box. The attachment will be deleted when you click Submit to add the edited post.
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How do I update a file comment?
To update a file comment you'll need to edit your post, edit the text in the File Comment field and click on the Update Comment button next to the file comment you want to update in the Posted Attachments box. The file comment will be updated when you click Submit to add the edited post.
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Why isn't my attachment visible in the post?
Most probably the file or Extension is no longer allowed on the forum, or a moderator or administrator has deleted it for being in conflict with the boards acceptance of use policy.
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Why can't I add attachments?
On some forums adding attachments may be limited to certain users or groups. To add attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.
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I've got the necessary permissions, why can't I add attachments?
The board administrator sets an upper limit for filesize, file extensions and other things for attachments on the board. A moderator or administrator may have altered your permissions, or discontinued attachments in the specific forum. You should get an explanation in the error message when trying to add an attachment, if not you might consider contacting the moderator or administrator.
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Why can't I delete attachments?
On some forums deleting attachments may be limited to certain users or groups. To delete attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.
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Why can't I view/download attachments?
On some viewing/downloading forums attachments may be limited to certain users or groups. To view/download attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.
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Who do I contact about illegal or possibly illegal attachments?
You should contact the administrator of this board. If you cannot find who this is you should first contact one of the forum moderators and ask them who you should in turn contact. If you still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all.
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